Support

Fall 2008:

1. Currently our schedule is as follows:
   
   

Staff	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Leland Lucia Ext. 6919	OFF	7am-4pm	7am-4pm	7am-4pm	7am-4pm	7:30am-4:30pm
Daniel Kogel Ext. 6914	OFF	OFF	OFF	12:30pm- 8pm	11:30pm- 8pm	OFF
Sandra Rosa Ext. 6200	7am-4pm	7am-4pm	7am-4pm	7am-4pm	7am-4pm	OFF


Note: Sandra handles OIT network, OIT printers and faculty/staff computer systems only. For all others contact Leland or Daniel.


2. Should you need computer tech assistance in a computer lab, support center etc., please do the following: If you are making a request (non-emergency) for computer service during the regular work hours, please call x 6919 or e-mail us at WPC lab services. Tutorials and answers to software and hardware questions can be found in the related links section of the website.
   
3. If you have an emergency during normal working hours, please have security (Ext: 6000) contact Computer Services (Ext: 6919) or if unavailable, contact the library at extension 6814.

4. If you or your staff are physically teaching in rooms 132, 134, 217, 219, 221 or giving a test in room 140A after normal working hours, and have an emergency arise (not allowing you to proceed with teaching your course effectively or student can't take a test), please call x 5566.

WEEKEND FACULTY - see Security - ask them to notify the computer tech specifying your room #.

To request software or hardware installation or repair please go here... http://www.valenciacc.edu/wp/compservices/forms/

To order software for a computer lab you are teaching in please go here...
http://www.valenciacc.edu/ltad/academic_labs/Software_Purchase_Procedure.asp

To see our Free Software Resource Guide please go here...
http://valenciacc.edu/wp/compservices/FreeSoftwareResourceGuide.cfm

Office for Students with Disabilities
Assistive Technology Services is committed to removing barriers and facilitating access through Assistive Technology for adult students with disabilities.
http://www.valenciacc.edu/osd/ats.asp