Frequently Asked Questions

1. Can anyone use the lab?

2. If I know my Valencia ID number, why do I need to have the actual ID?

3. Why can't I just use my driver's license?

4. How will my professor know that I have used the lab?

5. Can I access the internet?

6. Do you have wireless connectivity for my laptop?

7. Can I use the lab to do personal work?

8. Can I access WebCT?

9. Can I download and listen to music?

10. Do you have headphones?

11. Can I print in color?

12. Where can I get a copy card?

13. Can I burn a CD/DVD?

14. Can I save my work to the computer and come back later to finish it?

15. Where can I save my work?

16. What if I only have a floppy disk?

Can anyone use the lab?

All currently enrolled Valencia students may use the lab. You will need to bring your Valencia ID to sign-in. If you are not enrolled in classes for the current semester, there are computers available on the second floor. You will need to login to these computers with your Atlas ID and PIN.

If I know my Valencia ID number, why do I need to have the actual ID?

We require your Valencia ID in order to verify that you are, indeed, the student who is logging in.

Why can't I just use my driver's license? It has my photo and my name.

Library policy governs the type of ID we may accept. We may only accept a Valencia ID.

How will my professor know that I have used the lab ?

By signing in and out of the lab, we are able to record how often you visited the lab, and how much time you spent in the lab. Since some professors offer extra credit, or require lab time as part of the course, we send monthly reports showing student usage. Your professor will receive a report stating what days you visited and how long you used the lab.

Can I access the Internet?

All of our computers have internet access. Our default browser is Internet Explorer for Windows and Safari for Macintosh. We have Mozilla Firefox on all computers.

Do you have wireless connectivity for my laptop?

Valencia does have a wireless network that you can connect to using your Atlas login information. For the best signal strength, you should look for the "Wi-Fi" signs posted near areas of strong signal strength.

Can I use the lab to do personal work?

Though the primary purpose of the lab is course-related work/study, our computers may be used for personal work or to surf the 'net.

Can I access WebCT?

Since WebCT is internet-based, it is accessible from all computers in the lab.   As certain features of WebCT differ between platforms (Macintosh and Windows), be certain to ask for assistance if you encounter any problems while using WebCT.

Can I download and listen to music?

Most music is copyrighted and downloading it would be a violation of US copyright law. In order to protect students, we do not permit music downloading. You are free to listen to any music you bring with you.

Do you have headphones?

We do have headphones that you may check-out to use while in the lab.   We have other items, as well, such as microphones and graphics tablets that you may also check out. Just ask if you're looking for something specific!

Can I print in color?

We have a laser color printer available for student use. While the cost of black and white pages is only 10 cents, color pages cost 50 cents. You do not need a different copy card to print in color.

Where can I get a copy card?

Copy card machines are located on the first and second floors of the library. You will need a $1 bill in order to purchase the card, but the card will retain that $1 value until you use it completely. There is no need to purchase multiple cards; you can add value to any card by simply inserting the card first and then inserting money. The copy card machine does NOT accept change.

Can I burn to CD/DVD?

All of our computers are capable of burning CDs. Our Macintosh computers are capable of burning DVDs. You will need to bring either a CD-R (one-time use), CD-RW (multiple uses), DVD-R (one-time use), or DVD-RW (multiple uses) with you, as we do not have these items available for purchase.

Can I save my work to the computer and come back later to finish it?

You may save your work, but we do not recommend that you save your work to the computer. In the event that the computer needs to be restarted, your work will be lost. You can save documents to the Student Documents folder on our server. However, anyone can open, make changes to, or delete your document. In addition, any document not opened within seven days is automatically deleted.

Where can I save my work?

As our lab no longer has floppy drives, we recommend that you purchase a USB drive (also known as a thumb, flash or keychain drive) to save your work. These drives hold an extraordinary number of files and can be purchased for as little as $10. If you are unable to purchase a USB drive, you may save your work to CD or DVD. However, a CD burned on one computer may not work in another computer. Students have had this problem in the past, and so we recommend that you purchase a USB drive.

What if I only have a floppy disk?

Right now, there are computers available on the second floor that offer floppy drives, though we really suggest you invest in a USB drive.

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