Valencia's Student Identification Number and Personal Identification Number (PIN) Help

What is my student identification number?
Your Student Identification Number or (VID) is given to you upon acceptance to the college. This number, which begins with a "V" followed by eight digits, is used for identification when completing various transactions with the college and when accessing records via the FACTS System.

What is a PIN?
A PIN is a unique Personal Identification Number that allows you to electronically access your student records and register for classes. Your PIN is initially established when you set up your Atlas User Account. It is important that your PIN is secure so that other people cannot access your records or register you for classes without your knowledge.

What does Atlas have to do with creating a PIN?
Atlas is Valencia's online learning community that connects students, faculty and staff to resources at Valencia such as online registration, student records, email, course information and more. The PIN created in Atlas is the same PIN used to access FACTS and Valencia's Telephone Information System.

How do I create a PIN?
To create a Personal Identification Number (PIN) you must establish your Atlas User Account. Select "Set Up Your Account" and follow the self-guided online instructions. Once you have completed an online verification process, you will be allowed to establish your own 6 digit PIN. Upon initial set-up of your account and PIN, you will also create a "secret" question and answer that will be used for security purposes if you forget your PIN later.

What if I am no longer a student at Valencia?
After two years of non-enrollment at Valencia, your student file is changed to inactive which may prevent you from accessing the Atlas system. If you are an "inactive" student, you may establish a PIN. If you are an inactive student and forget your Personal Identification Number (PIN), you may reset your PIN. Remember that creating your PIN in order to access FACTS will not enable you to access Atlas. Please review information for "readmission" on the Admissions homepage.

What happens after I create a PIN?
After you create your PIN, you will be able to access your student records through FACTS, Valencia's Telephone Information System (registration/account payment only) and resources offered through Atlas such as student records, registration, course information, email etc.

What if I forget my PIN or want to change it?
If you forget your Personal Identification Number (PIN) you may access Atlas to reset your PIN. Click on the "Forgot/reset your PIN" link under the Atlas Help Center in the lower left corner of the Atlas log-on screen. After submitting basic personal information (name, VID/SSN, birth date), you will be asked to provide the answer to your secret question that you established during initial set-up. You will then be prompted to create a new PIN. This change will take effect immediately, therefore will be used the next time you access any of Valencia's electronic resources.

For Help Contact our Help Desk at 407-582-5444.

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