Workshops On Demand

Upon request the following workshops may be customized and scheduled to meet your department's specific needs. Please contact Donna Dudash, extension 3128, for additional information or to schedule a customized presentation.

GroupWise
This session can assist your department, work group or team in being more efficient or effective through proficient use of GroupWise. Topics can be tailored to meet your group's needs in e-mail features, calendar functions, tasks and more. Address book, grouping addresses, proxy access and multiple/calendar sharing are examples of topics that could be explored in depth in a customized presentation with an emphasis on Q & A. Call today and make GroupWise a more effective communication tool.

I'm Not Crazy, I'm Just Not You: Myers Briggs in the Workplace
Administrators, Department Deans, Managers and Supervisors can request (free of charge) one of Valencia's Myers Briggs consultants to customize a team building workshop that will help staff learn to work together more effectively and harmoniously. Through the use of the Myers Briggs personality assessment, team members will come to understand their own personality types and those of their fellow employees. This understanding leads to not only higher quality work but also the development of respect for different work styles. Call today!

The Fish! Philosophy
Learn about an environment where people are truly connected to their work, their colleagues, and their customers. This interactive workshop will show you tools for creating a workplace where everyone chooses to bring energy, passion, and a positive attitude with them each day. Using the inspiring wisdom of a Seattle fish market, this workshop will assist in providing new ideas for your department and the tools to creating an environment where employees fill others with fun, friendliness, attentiveness, and enthusiasm.

Service Matters
This highly interactive workshop is designed to leave participants motivated and confident to use proven techniques for providing superior customer service. Topics include positive attitude, customers' needs, what drives customers away, and what retains customers for life.

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