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Workshops On Demand
Upon request the following workshops may be customized and
scheduled to meet your department's specific needs. Please contact
Donna Dudash, extension 3128, for additional information or to
schedule a customized presentation.
GroupWise
This session can assist your department, work group or team in being
more efficient or effective through proficient use of GroupWise.
Topics can be tailored to meet your group's needs in e-mail features,
calendar functions, tasks and more. Address book, grouping addresses,
proxy access and multiple/calendar sharing are examples of topics that
could be explored in depth in a customized presentation with an
emphasis on Q & A. Call today and make GroupWise a more effective
communication tool.
I'm Not Crazy, I'm Just Not You: Myers Briggs in the Workplace
Administrators, Department Deans, Managers and Supervisors can request
(free of charge) one of Valencia's Myers Briggs consultants to
customize a team building workshop that will help staff learn to work
together more effectively and harmoniously. Through the use of the
Myers Briggs personality assessment, team members will come to
understand their own personality types and those of their fellow
employees. This understanding leads to not only higher quality work
but also the development of respect for different work styles. Call
today!
The Fish! Philosophy
Learn about an environment where people are truly connected to their
work, their colleagues, and their customers. This interactive workshop
will show you tools for creating a workplace where everyone chooses to
bring energy, passion, and a positive attitude with them each day.
Using the inspiring wisdom of a Seattle fish market, this workshop
will assist in providing new ideas for your department and the tools
to creating an environment where employees fill others with fun,
friendliness, attentiveness, and enthusiasm.
Service Matters
This highly interactive workshop is designed to leave participants
motivated and confident to use proven techniques for providing
superior customer service. Topics include positive attitude,
customers' needs, what drives customers away, and what retains
customers for life.
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